Delivery Info

In response to COVID-19, all our carriers are taking precautionary measures to ensure the health and wellbeing of their drivers and our customers.

Please be assured that all our used couriers are following the advice and guidelines from the government and that the safety of everyone is our priority. Any T&Cs handled by and implemented by Royal Mail, Parcel2go, DPD, My Hermes are of our buyers responsibility to research and abide to.

We hope that you understand and appreciate the measures that have been implemented are to protect you and ensure we can continue to operate as normal.

Where our standard delivery service has been selected we aim to dispatch your goods from our warehouse within 2 working days of you placing your order (excluding weekends and UK public holidays). We will send you an email confirming when we have dispatched your order. Delivery will normally take 3-5 working days from the moment you place your order. (subject to changes).

Please note the date of delivery cannot be altered once your order has been made. 

International shipping is charged on a flat rate basis for most destinations, regardless of the weight of your parcel. For some international destinations shipping is charged on a flexible rate based on weight of parcel. Exact shipping cost is visible in the checkout. We will send you an email confirming when we have dispatched your order. Delivery timings will then vary depending on shipping destination. Multiple delivery addresses in the same order will result in multiple delivery charges.

When ordering goods from www.how2rgr.com for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from www.how2rgr.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

All product prices quoted are inclusive of VAT (Value Added Tax). VAT on non EU deliveries can not be reclaimed.

We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond the control of H2RGR and therefore cannot be guaranteed.

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